There is no booking fee for tickets booked via our website
Our Courtroom bar will be open from an hour before the performance. We have partnered with a fantastic range of suppliers to serve a selection of award-winning ice cream, speciality gin, spirits, wine, champagne and soft drinks. Do arrive in good time to enjoy the surroundings of County Hall.
Please note only food and drink purchased from our bars can be consumed inside the venue.
This is an immersive production, actors will be in the aisles but the audience will remain seated throughout.
2 hours and 15 mins, including a 20 minute interval.
Yes. Please provide the name of the person attending at the point of purchase. If the named ticket holder can no longer attend and somebody else will be collecting the tickets, please contact us and let us know. We will not be able to issue tickets to anybody other than the named ticket holder without their verification in advance.
To see our full Terms and Conditions, please go to www.kxtickets.com
Please contact [email protected] if you believe you have unused credit on your account.
Once you have purchased tickets they cannot be refunded, unless the performance has been cancelled or rescheduled. KX Tickets is not liable for adverse weather conditions, travel arrangements, or other factors that may cause you to request a refund.
Customers who purchased additional KX Tickets Ticket Refund Insurance at the time of booking should follow this link for information about how to make a claim.
We can exchange tickets if you contact us at least 48 hours prior to a performance, subject to availability. We can only exchange tickets for those at the same or at a greater value, and there is an exchange fee of £1.50 per ticket. We are unable to post exchanged tickets, and you will need to collect them in person prior to the performance. Please note that you will need to return the original tickets by post or in person before we can issue any exchanged tickets.
Please check your ‘junk’ or ‘spam’ folders. If your confirmation email has been delivered to one of these folders, please add our address to your saved contacts. If you haven’t received a confirmation email at all, please contact us at [email protected].
If your tickets have been lost or damaged, let us know as soon as possible. We are unable to post reprinted tickets, and you will need to collect them in person prior to the performance. Photo ID and the card used to book the ticket will be required to verify your booking. There is a charge of £1 per ticket for re-prints.
All e-tickets and print-at-home tickets will be delivered to the appropriate email address shortly after tickets have been booked. Tickets for those using the Under 26 offer will have to collect their tickets from the venue box office and must take valid ID to prove their eligibility to receive those tickets.
The onsite Box Office team can be contacted directly by emailing [email protected]
There are 3 car parks close to County Hall that you can pay for, but we would advise as it’s very busy in central London you use public transport where possible.
Waterloo Car Park is a 2 minute walk from County Hall but has no disabled parking bays - http://www.lookingforcarpark.com/
Q-Park Westminster is a 12 minute walk away and whilst it does not have any disabled parking bays, Q-Park strive to make their car parks accessible with lifts, ramps and automatic doors - http://www.q-park.co.uk/parking/london/q-park-westminster
Customers should contact Merlin Entertainment to book a coach parking bay on Belvedere Road by email (preferred) at [email protected] or by phone on 0333 322 2001. This is for coach pick up and drop off only, no long stay parking.
Yes, there will be bars on site which open from an hour before the performance.
We have partnered with a fantastic range of suppliers to serve a selection of award-winning ice cream, speciality gin, spirits, wine, prosecco and soft drinks. Independent and family owned Tarquin’s Gin was the Gold medal winner at the World Spirits Competition 2016 and is perfectly complimented by Peter Spanton’s finest mixers, especially in one of our ‘Character Cocktails’.
Our ice-creams are from Marshfield Farm near Bath, a family owned farm who use organic milk from their own cows to make yummy ice cream.
We are happy for you to take photographs before and after the performance and in the interval but the use of cameras, recording devices and mobile phones during the performance is strictly forbidden.
Yes – The back row of the stalls is step free as there is a lift from the street to the atrium, and a separate lift from the atrium to the chamber (stalls).
Step free access from the Jubilee Line at Waterloo Station (9 minute walk) and the Circle and District Lines at Westminster (7 minute walk).
Both Westminster and Waterloo Bridges are wheelchair accessible, as are the Golden Jubilee Bridges, connecting the South Bank with Victoria Embankment.
Enquiries please contact our team at [email protected]
We will be adding some accessible performances – please keep checking back for details
The production is most suitable for ages 10 and above. We do not admit babes in arms and all children must be accompanied by an adult. We advise parental guidance.
All children need their own ticket and may be asked to leave if they are causing disruption to actors and other audience members.
The show contains reference to hanging and some characters smoke on stage.
It may not always be possible to readmit patrons who leave the auditorium.
Latecomers may not be admitted.
Please be aware there is not a cloakroom on site. No luggage can be stored in the building for security reasons - please do not bring luggage to the theatre. Audience members will need to keep all belongings with them, and store them under their seat if necessary. For this reason, bags that do not fit comfortably under a single seat will not be permitted. All bags will be subject to searches by security.
For large bags, you may wish to use the Stasher.com bag-drop facility at the adjacent Premier Inn. They charge a minimum of £6, but you will need to book online as they don’t take payment on site. Please leave plenty of time to drop off your luggage, or you may miss part of the show.
All ticket holders should arrive at least 45 minutes prior to the start of the performance to allow time for venue staff to verify tickets and conduct bag searches.
Chamber, London County Hall, Belvedere Road, SE1 7PB, entrance is on Belvedere Road.